Returns & Exchanges

At BREZ, we stand behind the quality of our beverages and want you to love every sip. If you are not completely satisfied with your purchase, we offer a hassle-free return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and a brief explanation of why the product didn't meet your expectations.

• 2.
  Review and Approval

  Our team will review your request within 48 hours to determine if you are eligible for a full refund, credit, or a replacement shipment.

• 3.
  Package Your Return

  If a physical return is required, safely pack the unopened items in their original packaging using the prepaid shipping label provided by our team.

• 4.
  Receive Your Refund

  Once your return is processed or your claim is approved, a refund will be issued to your original payment method within 5-7 business days.