Frequently Asked Questions
Everything you need to know about your BREZ experience
How do I track my order?
Once your order has shipped, you will receive an email with a tracking link to monitor your delivery in real-time.
What is the shelf life of BREZ products?
Most of our products have a shelf life of 6 to 12 months. Please check the 'best by' date printed on the bottom of the packaging for specific details.
Do you offer international shipping?
Currently, we only ship within the continental United States to ensure our products arrive fresh and in optimal condition.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, contact us within 48 hours for a replacement or refund.
Are your products organic and non-GMO?
Yes, we prioritize sourcing high-quality, non-GMO ingredients, and many of our core products are certified organic.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.